Prompt, personal and professional pet cremation services.

We aim to make the process of saying goodbye to your pet as easy as possible by providing reassuringly prompt and professional pet cremations services, whether you are located in Melbourne, rural Victoria, South Australia, or southern NSW.


How much do our pet cremation services cost?

The cost is determined by the size of your pet, whether we need to collect on a weekday or after hours, and which vessel you choose.
We always strive to provide value for money, as well as peace of mind, which is why we offer a range of simple, practical vessels as standard with pet cremations.

Your local vet can most likely provide an accurate price on your complete cremation service or you can contact us.

Are pre-payment plans available?

The friendly team at Edenhills understand the loss of your beloved pet can often come as quite a shock.  Although pre-planning is often not a pleasant discussion, it can certainly provide you and your family with peace of mind when it does come time to saying goodbye.  We are committed to providing you with the caring support you need, and this also includes reducing any financial stress often associated when your pet passes.

Contact us to discuss pre-payment plans to suit you.

How do I book a pet cremation?

Contact us and we can handle everything for you.

How can I be sure I will receive my pet’s ashes?

We have a proven identification process that ensures the integrity of our individual pet cremation services. When we collect your pet, we record their name, surname and breed, and assign them with a unique ID number.

As pet lovers, we understand how important it is to know that your pet’s ashes are returned to you, so we don’t leave anything to chance – our motto is ‘never assume anything’.This personal commitment, combined with our tried-and-tested identification procedure means we are able to guarantee that we return your pet’s ashes – and only their ashes – home to you.

Do you provide pet cremation services in my area?

In addition to the Melbourne metro area, we operate throughout Victoria, southern New South Wales and South Australia*.

How much notice do I need to give?

We are used to working with little notice – you can simply contact us for Melbourne and surrounding regions on (03) 5367 0556 and country Albury /Wodonga on (02) 6026 7038 or whenever you are ready. However, if you are booking a euthanasia with your vet, please book with us once you know a date and time. That way, we can ensure the most prompt and seamless service.

*Please note, if you live in a regional area, or require an after-hours service, there may be an additional charge.

Copyright Family Pet Care Pty Ltd 2019