Prompt, personal and professional pet cremation services.

We understand what it’s like to lose a pet. It’s hard. At Edenhills we aim to make the process of saying goodbye to your pet as easy as possible by providing reassuringly prompt and professional pet cremations services, whether you are in Melbourne, rural Victoria or southern NSW.

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How much do our pet cremation services cost?

The cost is determined by the size of your pet, whether we need to collect on a weekday or after hours, and which vessel you choose.  We always strive to provide value for money, as well as peace of mind, which is why we offer a range of simple, practical vessels as standard with pet cremations.

 

Your local vet can most likely provide an accurate price on your complete cremation service or you can contact us.

 

How do I book a pet cremation?

You can select your urn and book your pet cremation service online, or simply call or This email address is being protected from spambots. You need JavaScript enabled to view it. our friendly team.

Once we have your instructions advising us of your preferred vessel, we will collect your pet and conduct the individual pet cremation service, after which we will call you to arrange a convenient time to return your pet’s ashes to you, all within 7-10 days.

How can I be sure I will receive my pet’s ashes?

We have a proven identification process that ensures the integrity of our individual pet cremation services. When we collect your pet, we record their name, surname and breed, and assign them with a unique ID number.

As pet lovers, we understand how important it is to know that your pet’s ashes are returned to you, so we don’t leave anything to chance – our motto is ‘never assume anything’. This personal commitment, combined with our tried-and-tested identification procedure means we are able to guarantee that we return your pet’s ashes – and only their ashes – home to you.

Do you provide pet cremation services in my area?

In addition to the Melbourne metro area, we operate throughout Victoria and southern New South Wales*.

How much notice do I need to give?

We are used to working with little notice – you can simply contact us or book your service online whenever you are ready. However, if you are booking a euthanasia with your vet, please book with us once you know a date and time. That way, we can ensure the most prompt and seamless service.

*Please note, if you live in regional Victoria or southern New South Wales, or require an after-hours service, there may be an additional charge.